Lach Training and Consulting

Leadership Development

Effective Meetings

Effective Meetings

Effective Meetings

Bringing in a third party to facilitate processes and conversations allows all members of large and small groups to participate equally, while also putting the logistics in the hands of a professional. Lach Training & Consulting has acquired a reputation for designing highly interactive meetings, where important issues are discussed honestly and openly in a safe environment.

Examples of situations when small facilitation is useful:

  • When the board and staff of a nonprofit are planning a retreat to identify and agree on strategic issues.
  • When a staff needs conflict resolution sessions.
  • When team members need their roles and responsibilities clarified.

Examples of situations when large facilitation is useful:

  • When a community initiative requires input from different groups of constituents.
  • When a big institution wants to engage a large number of staff in the strategic planning process.
  • When a small nonprofit wants to engage community stakeholders in a planning process
  • When different groups want to work as a network/coalition

Effective Meeting Training

  • "Management, staff and board members love working with Claudia. She is very easy to work with and she pours her intellect, heart, and soul into her work. The results are consistent: you will get a highly effective process and extremely productive outcomes."

    Ivan Espinoza Madrigal, Executive Director
    Lawyers for Civil Rights

  • "I saw Claudia deftly combine structure (a well thought out agenda) with presence and human connection to be able to adapt as necessary as the conversation flowed."

    Maria Elena Letona
    Executive Director Neighbor to Neighbor-MA

  • "Claudia was able to step in and very quickly assess what was required and then in short order was able to deliver a plan that addressed all of our needs. She was very successful in engaging our staff in meaningful dialogue."

    Barbara Fortier
    Chief Operating Officer, Girl Scouts of Eastern Massachusetts

  • "Had it not been for Claudia's guidance and support throughout the process, I believe we would not have hired our current ED, who we now know was the best candidate for the position."

    Cheryl Stafford
    Former Board Chair and Chair of Transition Committee Coalition for a Better Acre

  • "Claudia’s facilitation style was very interactive. She framed the issues and then got us involved in very concrete activities and discussion to bring the concepts alive."

    Kathy Lenox
    Chair of the Board, South Sudanese Family Enrichment

  • "Claudia created an environment of safety that allowed participants to speak freely, and to be able to communicate about difficult topics in ways that did not put people on the defensive."

    Vicky Parker
    Principal Investigator Better Jobs Better Care Project
    Associate Chair of Health Policy & Management Boston University School of Public Health

  • "Claudia helped us to discover a variety of individual interests and talents and then act together for a common goal."

    Mary Williams
    Former Executive Director, Youth Enrichment Services

  • “Claudia Lach is a masterful facilitator and trainer. She has an uncanny ability to help groups find direction, reach consensus and work through difficult issues.”

    Carl Nilsson
    Former Deputy Director of Neighbor to Neighbor-MA

  • "Claudia is a fantastic person to work with. She worked with our organization to help us develop our internal values and we are very pleased with the results. She is an excellent facilitator and really helped us stay focused on our objectives."

    Melissa Cassarino
    Director of Human Resources at The Greater Boston Food Bank

Partial Client List